Deactivating (Turning Off) 2FA on Your User Account

Important Notes:

• Deleting your authenticator application or key generation for your GovernSpot User account will not deactivate 2FA - you must follow the procedures below to turn off 2FA on your User account.
  
  

1. First, access your User Profile by clicking on your profile icon in the upper right corner and selecting your name from the drop down menu.

Note: Accessing your User Profile from the Member List will bring up your public profile which will not contain the button for activating 2FA.

2. Next, click the 'Two-Factor Authentication' button above your user profile.

3. Next, click the 'Turn off 2FA' button.

4.  Lastly, confirm your desire to turn off 2FA ny clicking the red 'Turn off 2FA' button.

Note: Remember to delete any associated entries for your GovernSpot User account on your authenticator application(s) to avoid confusion if you reactivate 2FA in the future.